Terms and Conditions

§ 1 Scope and Provider

(1) These Terms and Conditions apply to all contracts for paid services that you enter into with Winim GmbH, operating under the brand name IDES24, located at Unnenberger Str. 5, 51709 Marienheide (hereinafter “IDES24,” “we”), via the website www.ides24.de or in connection with it.

(2) Our paid services are intended exclusively for business entities as defined in Section 14 of the German Civil Code (BGB), legal entities under public law, and special funds under public law. Contracts for paid SAP access with consumers (Section 13 BGB) are not concluded via our website.

(3) Any terms and conditions of the customer that conflict with these are hereby rejected; they shall only become part of the contract if expressly agreed to in writing.

§ 2 Subject Matter of the Agreement and Role of IDES24

(1) The subject matter of the agreements is the provision of access to preconfigured SAP sandbox systems (remote access) and related support services.

(2) We do not develop the SAP systems ourselves; instead, they are provided and technically operated by our partner, Michael Management Corporation (MMC). IDES24 acts as a service provider (reseller) and primarily provides administrative, financial (billing), and related services. IDES24 is your contractual and billing partner.

(3) Where we provide links to MMC’s offerings (in particular, online training courses and individual/shared-user accounts), these are referral links (affiliate links). Any contract for these services is entered into exclusively between you and MMC; in such cases, MMC’s terms and conditions apply.

§ 3 Formation of the Contract

(1) The descriptions of the systems and prices on our website, as well as the PDF quotes generated via the online configurator, do not constitute a binding offer, but rather a non-binding invitation to inquire.

(2) By submitting a request (e.g., via the configurator or by email), you are inviting us to provide a quote without obligation. We will then submit a binding quote to you in writing (e.g., by email), which you may accept within 14 days, unless a different deadline is specified in the quote.

(3) The contract for dedicated SAP access is concluded through a separate Software-as-a-Service agreement between IDES24/Winim GmbH (Service Provider), MMC (Supplier), and you (Customer). There is no shopping cart, checkout, or online ordering system for these services.

(4) Information relevant to the contract is primarily communicated via email. You must ensure that the email address you provide is accurate and that receipt is technically guaranteed (in particular, that it is not blocked by spam filters).

§ 4 Precedence of the Software-as-a-Service Agreement

With regard to the scope, term, renewal, termination, fees, authorized users, warranty, liability, and data protection for SAP access, the provisions of the respective Software-as-a-Service agreement shall take precedence. In the event of any conflict, the provisions of that agreement shall prevail over these Terms and Conditions. These Terms and Conditions apply in addition.

§ 5 Prices and Payment

(1) The prices stated in the respective binding offer shall apply. Prices are net and exclude applicable sales tax, if any; for cross-border services within the EU, the reverse-charge procedure may apply.

(2) Invoices are issued by IDES24. Unless otherwise agreed, invoices are due in full immediately upon receipt. The available payment methods are specified in the relevant quote or invoice.

§ 6 Term, Renewal, Termination

The term, automatic renewal, and notice periods are governed by the applicable Software-as-a-Service agreement. Unless otherwise specified therein, the agreed term is automatically extended for the agreed period unless notice of termination is provided to IDES24 in writing at least 30 days before the end of the term.

§ 7 Rights of Use and Permitted Use

(1) Access is provided for training, educational, testing, and development purposes. Reselling or redistributing access is not permitted.

(2) Any login credentials received must be treated as confidential. Use by the customer’s authorized employees, consultants, and contractors within the scope of the purchased licenses is permitted; however, the disclosure of individual login credentials to persons outside the customer’s organization is prohibited.

(3) Content and software are protected by the respective copyright holders.

§ 8 Warranty and Liability

(1) The warranty and liability provisions of the respective Software-as-a-Service agreement apply to SAP accesses.

(2) In all other cases, IDES24 shall be liable without limitation for intentional acts and gross negligence, as well as for culpable injury to life, limb, or health. In cases of simple negligence, IDES24 shall be liable only for breaches of material contractual obligations (cardinal obligations), limited to foreseeable damages typical for this type of contract. Any further liability is excluded. Liability under the Product Liability Act remains unaffected.

§ 9 Choice of Law and Jurisdiction

(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The law applicable to the Software-as-a-Service agreement is determined by the terms of the respective agreement.

(2) The exclusive venue for all disputes arising out of or in connection with these Terms and Conditions is the registered office of IDES24 (Cologne), provided that the customer is a merchant, a legal entity under public law, or a special fund under public law.

(3) Should any provision be or become invalid, the validity of the remaining provisions shall remain unaffected.

Customer Information

Provider: Winim GmbH (IDES24), Unnenberger Str. 5, 51709 Marienheide, Germany · Email: info@ides24.de · Court of Registration: Cologne Local Court, HRB 122207 · VAT ID No.: DE453056888 · Contract language: German. The full text of the contract will be sent to you in writing (e.g., via email) after the contract is concluded and can be saved or printed by you.

As of June 2026